Daimler Trucks Parts Advisor Apprenticeship

Here at Bell Truck and Van they all strive to be the absolute best and offer their customers the highest level of service. They are looking for someone to to become a proven team player, learning how to represent the company in a positive and professional manner. You will advise and assist internal and external customers to ascertain which parts are required, supply all necessary vehicle and trailer parts required to satisfy their needs, and obtain non-stocked items as quickly as possible

As an Apprentice, this opportunity will give you the chance to learn and experience the following;

You'll help advise and assist customers both external and internal (service/sales) to ascertain which parts are required and supply them.
Learn how to communicate and work closely with Bell Truck and Vans' customers, both internal and external, and ensure that they are always kept informed about the progress of orders
Support other members of the team in the loading / unloading of collection/ deliveries
Learn about the correct procedures for warranty and repair & maintenance and surcharges in line with BTS and MB procedures
To liaise with MB personnel as required for technical information and communicate to other colleagues and line manager if appropriate
To assist in keeping the whole department, shelving, equipment and vehicles clean and tidy
Learn and develop skills to support in achieving parts/accessory sales targets and how to promote/recommend any special promotions or sales incentives.
Become proficient and efficient with the Company’s Health & Safety Policy and ensure that you carry out all your work legally
To attend company/MB meetings and training courses as and when appropriate
To assist in stock checks and to ensure that all paperwork associated with the department is completed correctly and passed to the correct department on time.