Workshop Reception Administration Apprentice

We are looking for an organised and enthusiastic individual to join Boleyn Recovery's busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.

As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.

Key Responsibilities:

• Welcome customers, drivers, and visitors to the workshop reception area
• Answer telephone calls and emails, directing queries to the right team members
• Book in vehicles for servicing, MOTs, and repairs
• Prepare and update job cards, work orders, and service records
• Assist with invoicing and processing purchase orders
• Maintain accurate records of parts used, stock levels, and engineer worksheets
• Support the workshop team with general administration duties
• Ensure the reception area is tidy and professional at all times
• Provide excellent customer service to clients and suppliers