Volvo Trucks Parts Advisor Apprenticeship
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Company Name: Volvo Truck & Bus Wales & West - Swindon
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Type: Apprenticeship
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Sector: Business Services
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Application Deadline Date: 04/07/2025
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Positions Available: 1
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Location: Swindon, SN3 4ND
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Salary: £340.85 per week
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Ref: VAC-16624
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Start Date: 07/07/2025
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Working Week: Monday to Friday 08:00-16:30
Brief Description
This apprenticeship is the level 2 Customer Service Practitioner standard programme with a Parts bolt on with WW Truck & Bus in Swindon, SN3 4DD. As a Parts Advisor apprentice, you will learn how to source, order and supply automotive parts whilst giving expert advice, handling inventory, and ensuring efficient customer service.
Vacancy Detail
Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their Parts apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company.
A Volvo trained apprentice will become a top class asset to their business for years to come.
In this Apprenticeship you will be part of a experienced team of Parts Advisors making sure the operations within the department run smoothly, whilst also receiving expert training.
Roles & Responsibilities include:
• Identifying and verifying for quality, quantity and description, parts stocks and other goods from suppliers.
• Receiving into the department and correctly locating items in established bin and other locations.
• Accurately identifying, locating and picking parts for workshop staff and customers’ by means of acquired knowledge, parts catalogues and computer stock lists.
• Conducting all transactions with workshop staff and customers pleasantly and courteously with an emphasis on customer service.
• Working within agreed discount structure and customer terms including the sensitive areas of credit withdrawal.
• Seeking ways to increase parts and workshop sales by identifying customer needs and incremental items to sell.
• Enhancing the reputation of WW Truck & Bus at every opportunity when interacting with others.
What you’ll achieve.
On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the industry/other industries:
• Customer Service Practitioner Level 2
Qualifications Required
• You must have GCSE 9-4 (A* - C) or Functional Skills Level 2 in English and Maths and we will support you to help develop your knowledge further.
• Predicated/MOCK grades are acceptable at application stage, however all job offers will be conditional pending exam results.
Personal Qualities
• Punctuality and good timekeeping.
• Enthusiastic and motivated.
• Workplace maturity and professionalism.
• Proactive attitude.
• Attention to detail and high standards of work.
Skills Required
• Good communication skills both written and verbal
• A logical approach to problem-solving.
• An enthusiasm to learn new practical and theoretical skills.
Future Prospects
WW Truck & Bus provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A Volvo trained apprentice will become a top class asset to their business for years to come. Volvo will do everything they can to help you achieve your goals.
Other Information
Closing Dates: Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications