Daimler Trucks Parts Advisor Apprenticeship
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Company Name: Rygor Truck Centre (Heathrow)
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 13/06/2025
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Positions Available: 1
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Location: Stanwell, TW19 7AX
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Salary: Apprenticeship Minimum Wage
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Ref: VAC-16600
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Start Date: 01/09/2025
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Working Week: Monday-Friday 08:00-16:30 with a 30 minute unpaid break each day
Brief Description
Remit is recruiting on behalf of Rygor Heathrow. They have an opening for an apprentice Parts Advisor to join their highly skilled team. This position will enable you to learn the skills and knowledge required to become a qualified Parts Advisor.
Vacancy Detail
Rygor is a multi-award-winning business, owned by Rygor Group - a UK Best Workplace™ for two years running, a UK Best Workplace for Wellbeing™ two years on the trot, a certified Great Place to Work® 2022, 2023 and 2024, and a UK Best Workplace for Development™.
At Rygor Auto, we have an established Apprenticeship programme and work with Daimler UK to train Team Rygor’s next generation of Parts Advisors.
We are looking for the next gen of Team Rygor to join our business. So, if you are committed to career development, want to find a role you’ll love, work for an award-winning business with an expert and inclusive team and get paid to learn – please apply to join us as a Rygor Parts Apprentice!
As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
• Handling, storing, and receiving stock.
• Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations.
• Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint!
• Supporting customers and workshop staff with any queries.
• Processing cash and card payments for customer parts.
• Ensuring quality is maintained throughout all stages to exceeding customers’ expectations.
• Building positive relationships with customers.
Our apprentices benefit from:
• Dedicated and experienced expert mentors for one-to-one on-site support.
• Access to Rygor’s in-house, award-winning Training and Development Programme.
• A full yearly apprentice events calendar.
• Branded uniform.
• Rygor’s established Reward and Recognition Programme, including our annual Group Awards, ‘just because’ treats, and a birthday cake on your first Rygor birthday!
• Physical and mental wellbeing support resources.
• Team Rygor activities and events.
Qualifications Required
• You must have GCSE 9-4 (A* - C) or Functional Skills Level 2 in English and Maths
Personal Qualities
• Ability to build and sustain positive relationships – Working with the customer to build professional relationships to maximise sales opportunities and meet the customer’s needs
• Trustworthy – Managing own workload, ensuring the customers are kept up to date
• Forward thinker, using own initiative under pressure – Be able to overcome any obstacles that present themselves under pressure whilst ensuring the customer’s needs are still met.
Skills Required
• Outstanding customer service skills with both internal and external customers
• Strong attention to detail
• Ability to build and manage relationships both internally and externally
• Organisation skills – keeping the customer up to date on progress
• Be driven to maximise potential sales opportunities
Future Prospects
Rygor Commercials provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A Daimler trained apprentice will become a top class asset to their business for years to come. Rygor will do everything they can to help you achieve your goals.
Other Information
Good Luck and please submit your application along with your CV as soon as possible to avoid disappointment. We reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.