Brand Ambassador Apprenticeship

Programme: Customer Service Practitioner Level 2
Salary: £18,000 annually + plus £250 per quarter bonus plus £1000 after completing apprenticeship

As the UK’s largest Nissan dealer group, Brayley's Nissan have dealerships nationwide covering the latest Nissan range, servicing and a wide selection of quality and used cars.

As a Nissan Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.

As a Brand Ambassador apprentice you will work your way into a sales executive role, with the key responsibilities being:

- Obtain and retain Certificate in General Insurance for the Motor Industry
- Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
- Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction.
- Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
- Sell an agreed volume of new cars per period of time
- Achieve the individual volume/profit objectives set by the Sales Manager
- Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales.
- Conduct accurate and fair appraisals of all vehicles presented for part exchange
- Develop and maintain comprehensive product knowledge in respect of all Nissan vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation.
- Participate in planning sales campaigns and promotions to maximise sales (as required)
- Make sure the showroom is clean and tidy and always meets West Way standards
- Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database-Contact Advantage)
- Complete any other appropriate sales activities as specified by the Sales Manager
- Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays