Telesales Representative Apprenticeship
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Company Name: DSL Group
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 23/05/2025
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Positions Available: 1
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Location: Nottingham, NG15 0DP
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Salary: £15,600.00 per year
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Ref: VAC-16034
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Start Date: 02/06/2025
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Working Week: Monday-Friday 8:00am-5:00pm
Brief Description
Are you passionate about sales and customer interaction? Do you have excellent communication skills and a drive to learn? If so, this is your chance to begin a rewarding career in telesales!
Vacancy Detail
Business Administration Level 3
Monday to Friday 08:00-17:00
£15,600 per annum
DSL is the UK’s leading provider of innovative pump-top promotions and convenience retail solutions. With over 40 years of experience, they help forecourts and convenience stores drive sales with high-impact, risk-free promotions. Their telesales team plays a crucial role in building strong customer relationships, driving sales, and ensuring that their products and services meet the needs of their clients.
They are looking for a motivated and ambitious Telesales Apprentice to join their dynamic sales team. This role is perfect for someone eager to develop strong sales and customer service skills while gaining valuable experience in a fast-paced environment.
As an Outbound Telephone Sales Advisor, you will work towards targets, bringing a professional and measured approach to your role.
What You’ll Be Doing:
Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities.
Customer Relationship Building: Develop and maintain positive relationships with clients, ensuring excellent service and customer satisfaction.
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team.
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers.
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions.
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals.
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role.
Qualifications Required
GCSE Maths & English grade C/4
Personal Qualities
• Reliable, punctual, and conscientious
• Eagerness to learn and responsiveness to feedback
• Adaptable, flexible, and able to perform well under pressure
• Comfortable with a commission-based structure
Skills Required
- Excellent communication skills, both written and spoken
- A keen interest in sales and customer service
- Motivated, enthusiastic, and eager to learn
- Strong organisational skills and attention to detail
- Comfortable using basic IT tools (Microsoft Office, CRM systems, etc.)
- A proactive and friendly attitude with a drive to succeed
Future Prospects
There will be scope for career development and training. We’ll make sure you’re challenged and supported every step of the way with your career development.
Other Information
Why Join DSL?
Comprehensive Training: Get all the tools and support you need to excel in telesales
Career Progression: Opportunities for growth within the company Dynamic Team
Environment: Work alongside a supportive and friendly team
Ongoing Development: Learn new skills and build your sales career