Scania Customer Advisor Apprenticeship
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Company Name: TruckEast Scania - Norwich
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 15/11/2024
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Positions Available: 1
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Location: Norwich, NR5 9JJ
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Salary: Between £15,600.00 and £19,760.00 per year
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Ref: VAC-15906
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Start Date: 18/11/2024
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Working Week: Monday to Friday 8am-5pm
Brief Description
Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join one of the world’s largest manufacturers of commercial vehicles? The Scania Apprenticeship is for you!
Vacancy Detail
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared.
Many of our senior managers began their own career journey as apprentices. They have first-hand experience of the value and impact of apprenticeships, making them exceptional mentors, approachable coaches and trusted role models.
As one of the first faces our customers will see when bringing their vehicles to our sites, the customer service advisor is the face of Scania. First impressions count and the delivery of excellent customer service starts with this role.
A Scania Customer Service Advisor will manage the key communication links with our customers and colleagues to ensure that customer requirements are met and the experience with Scania is flawless.
You’ll need excellent communication and relationship skills and want to work in a constantly evolving environment, apply today if it is something that you think would be great for you.
Qualifications Required
GCSE C/4 and above in Maths and English
Personal Qualities
- Confidently engaging with colleagues within your team and internal departments including Management
- Continually enhance the image and reputation of the company whilst supporting its commercial interests
- Ability to comply with good health and safety practices, all statutory requirements, company policies and standard procedures
Skills Required
- Good Communication Skills
- Good IT Skills
Future Prospects
There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.
Great benefits package including:
• 30 days holiday per year including bank holidays
• Optional private healthcare
• Enhanced employer pension contributions
• Tablet provided to support learning
• Opportunity to complete Duke of Edinburgh Gold award
• Fully funded training course
• Internationally recognised qualification
• Team building events
• Mentor and manager support throughout
Other Information
Competitive salary
Annual bonus
Designated on-site mentor