Scania Customer Advisor Apprenticeship

  • Company Name: TruckEast Scania - Norwich
  • Type: Apprenticeship
  • Sector: Retail and Commercial Enterprise
  • Application Deadline Date: 20/12/2024
  • Positions Available: 1
  • Location: Norwich, NR5 9JJ
  • Salary: Between £15,600.00 and £19,760.00 per year
  • Ref: VAC-15906
  • Start Date: 06/01/2025
  • Working Week: Monday to Friday 8am-5pm

Brief Description

This apprenticeship is the Level 3 Customer Service standard programme with TruckEast in Norwich, NR5 9JJ. Our apprentices are mentored throughout the programme. A fantastic opportunity to learn from the best in the business!

Vacancy Detail

Your future starts here!

Do you have a passion for HGV’s? Do you strive to deliver excellent customer service? Are you looking for a career with an industry leading brand? If so, you are in the right place. We offer a customer service apprenticeship that sets you up with a career for life.

TruckEast is an established Scania dealer and one of the UK’s largest independently owned commercial vehicle workshop operators. Representing the Scania brand enables TruckEast to provide premium quality new and used vehicles for customers across their region. More than that, the Scania badge over their workshops sets the standard for the highest quality products and performance in both sales and aftersales. Operating from 13 dealer points, right across the eastern counties of England, TruckEast provide service and specialist aftersales support for all-makes of HGV, passenger vehicles, vans and all types of agricultural and industrial vehicles.

Why choose a Scania apprenticeship?

An apprenticeship scheme is one of the best ways to have first class on-the-job training and earn a regular wage. The award-winning programmes are run by education provider Remit – they’ll give you the chance to join a world-renowned company and gain a nationally recognised qualification.

As part of the Scania Apprenticeship Programme, you will have the opportunity to gain new skills and knowledge whilst being the face of one of TruckEast’s branches. You will also receive excellent training at Scania’s state-of-the-art learning academy to further develop your new skills and knowledge to the next level. Through a combination of practical and theoretical learning; the apprenticeship programme is designed to make the most out of your potential.

TruckEast is a dynamic and exciting work environment. If you are highly-motivated and enjoy responsibility, they want to hear from you!

Qualifications Required

GCSE C/4 and above in Maths and English

Skills Required

• Confident in communicating with colleagues and customers
• Excellent organisational skills
• A drive to succeed and a keenness to learn
• Excellent IT skills
• Good time management skills
• A proactive, committed, positive attitude

Future Prospects

There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.

Great benefits package including:

• 30 days holiday each year, rising to 34 with length of service
• Fully funded training programme
• Tablet provided to support training
• Non-contributory savings scheme for each apprentice, which is paid out to each graduate after 10 years’ service
• Private medical insurance
• Enhanced employer pension contributions
• Opportunity to complete Duke of Edinburgh Gold Award
• Team days out
• Mentor and manager support throughout

Other Information

Competitive salary
Designated on-site mentor

This vacancy has expired