Level 3 Customer Service Apprentice - React Industrial Solutions LTD
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Company Name: Inspire ATA - React Industrial Solutions
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 20/12/2024
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Positions Available: 1
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Location: Bicester, OX26 4LD
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Salary: £9,984.00 per year
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Ref: VAC-15874
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Start Date: 06/01/2025
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Working Week: Monday - Friday, 10am - 5pm with 1 hour for lunch
Brief Description
We are a prominent UK provider of engineering components and services, serving diverse industry
sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele.
Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering,
manufacturing, and general business needs.
Vacancy Detail
Duties
• Communicating with customers and suppliers over the telephone and via email
• Logging queries and setting tasks to the purchasing team using our Sage CRM (Customer
Relationship Management) system
• Processing customer orders that are straight forward including the procurement of the
parts/services requested by customers
• Preparing quotes for customers
• Converting quotes to sales orders
• Chasing for updates on deliveries from suppliers
• Keeping customers informed
• Review On Holds orders and action where necessary
• Review all zero values pricing orders
• Sales invoice runs
• Inputting data on Sage
• Running reports
• General administration duties
Skills Required
You will need to be organized and capable of maintaining CRM systems and good general
administrative skills
• You must be outgoing and have excellent communication skills, both written and verbal
• You must be able to present information to clients in a concise manner and have a good sales
technique
• You must be able to work as part of a team and be able to support other team members as and
when required
• At ease with working in a multicultural environment and ability to interact effectively with
individuals of all levels in the organization.
• Professional presence and integrity
• Computer literate
• Highly motivated with the ability to multi-task and adapt accordingly
• Good attention to detail
• Ability to work to deadlines
• Comfortable working independently or with the team