Daimler Trucks Parts Advisor Apprenticeship
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Company Name: Rygor Truck Centre (Heathrow)
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 18/08/2024
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Positions Available: 1
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Location: Stanwell, TW19 7AX
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Salary: £15,891.20 per year
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Ref: VAC-15634
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Start Date: 25/08/2024
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Working Week: Monday-Friday 8:00-16:30
Brief Description
Remit is recruiting on behalf of Rygor Heathrow. They have an opening for an apprentice Parts Advisor to join their highly skilled team. This position will enable you to learn the skills and knowledge required to become a qualified Parts Advisor.
Vacancy Detail
As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
• Handling, storing, and receiving stock.
• Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations.
• Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint!
• Supporting customers and workshop staff with any queries.
• Processing cash and card payments for customer parts.
• Ensuring quality is maintained throughout all stages to exceeding customers’ expectations.
• Building positive relationships with customers.
Personal Qualities
• Ability to build and sustain positive relationships – Working with the customer to build professional relationships to maximise sales opportunities and meet the customer’s needs
• Trustworthy – Managing own workload, ensuring the customers are kept up to date
• Forward thinker, using own initiative under pressure – Be able to overcome any obstacles that present themselves under pressure whilst ensuring the customer’s needs are still met.
Skills Required
• Outstanding customer service skills with both internal and external customers
• Strong attention to detail
• Ability to build and manage relationships both internally and externally
• Organisation skills – keeping the customer up to date on progress
• Be driven to maximise potential sales opportunities
Other Information
Good Luck!
Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.