IT Support Technician Apprenticeship
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Company Name: Yorkshire Payments
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Type: Apprenticeship
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Sector: Information and Communication Technology (ICT)
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Application Deadline Date: 30/07/2024
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Positions Available: 1
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Location: HD6 1JN
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Salary: Between £12,480.00 and £22,308.00 per year
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Ref: VAC-15621
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Start Date: 30/07/2024
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Working Week: Monday - Friday, 9.00am - 5.00pm with additional on call WFH, covering evening and weekends.
Brief Description
Are you passionate about IT and looking to build a successful career within this industry? Our client based in the Brighouse HD6 area is looking to take on an IT Support apprentice to help grow this sector of their business, giving the right candidate to gain amazing work experience along with achieving a Level 3 qualification. Apply Today!
Vacancy Detail
Salary: £12,480.00 to £22,308.00
Working Hours: Monday - Friday, 9.00am - 5.00pm with additional on-call WFH, covering evenings and weekends.
Location: Brighouse HD6
Qualification: Level 3 Information Communication Technician
Roles and Responsibilities:
- Demonstration of our services to potential customers in person and remotely
- Building customised Epos systems in line with customer requirements
- 1st line Technical support to customers, via phone, email, and ticket system
- Troubleshooting Epos/ Technical issues
- Diagnosing and resolving faults remotely
- Providing timely and accurate customer feedback
- Configuration of hardware/ software
- Installation on site
- Management of own diary to build and install projects within SLA’s.
- Stock taking and reporting
- Stock ordering and management
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative, Initiative
- Non-judgemental
- Patience
Other Information
20 Days Holiday
Friendly team and working environment
6-Minute walk from Brighouse station