IT Support Technician Apprentice - Clone Record
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Company Name: Partnership Education
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Type: Apprenticeship
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Sector: Information and Communication Technology (ICT)
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Application Deadline Date: 22/04/2024
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Positions Available: 1
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Location: Cranfield, MK43 0BT
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Salary: £12,500.00 per year
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Ref: VAC-15214
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Start Date: 06/05/2024
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Working Week: Monday to Friday 9am - 5pm
Brief Description
Are you someone who is Tech savvy? If your wanting to kickstart your IT career, then our client is a perfect place for you to push your limits.
Vacancy Detail
***Cranfield***
Level 3 IT Support Technician apprenticeship
Salary:£12,500
Location:MK43 0BT
Monday to Friday (9 - 5)
Office based
You will be supporting the technical team, providing 1st line support - both onsite and remotely. There will be a program of working with other team members in the field providing technician days and completing installations.
Roles and Responsabilites:
•Respond to helpdesk requests remotely
•Taking help desk calls; logging and tracking calls
•Hardware and software repairs in a workshop facility
•Installation of hardware and software
•Carry out network documentation and reporting
•Assisting with sourcing spare parts and replacement equipment
•Assisting technical team with maintenance tasks and installs
Qualifications Required
Ideally GCSE's graded between 4 or C and above including English and Maths
Personal Qualities
•Logical
•Team working
•Initiative
•Patience
•Motivated
Skills Required
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working
Other Information
Smart / Casual attire
Friendly team