IT Support Technician apprenticeship Level 3

  • Company Name: Attwater Group
  • Type: Apprenticeship
  • Sector: Information and Communication Technology (ICT)
  • Application Deadline Date: 03/04/2024
  • Positions Available: 1
  • Location: Preston, PR1 1UN
  • Salary: £15,000.00 per year
  • Ref: VAC-15188
  • Start Date: 17/04/2024
  • Working Week: Mon - Fri

Brief Description

This position requires that the staff member be flexible, well organized, good at communicating and have good problem-solving skills. The person needs to take a proactive approach to be able to contribute in keeping the company’s IT infrastructure working and up to date where required.

Vacancy Detail

Qualification: ICT Support Technician apprenticeship level 3
salary: £7.00 - £7.40 per hour for the first year
Location: Preston
Hours: Mon - Thurs 8:15 - 15:45 Fri 8:00 - 13:00

Roles and responsibilities:
•Providing high quality support of the company’s business software and hardware systems throughout all processes
•Liaising with team to undertake routine day to day maintenance of printers, end user devices and ancillary equipment
•Support roll out and updates on hardware and software systems
•Support the team setting up new and recycled technology
•Support the team to resolve any IT related issues – undertaking research to help solve these issues if necessary
•Support the development of the company’s IT systems and policy
•Assist in identifying and sharing opportunities for IT improvement programs
The position is full time and all appropriate training/instruction will be given.
The role offers an ideal opportunity for the right candidate to join a long established family owned company with the opportunity for continual development and progression within the company.

Qualifications Required

•5 GCSEs grades A*-C/9-4 or equivalent (including English Language, Maths & ICT)

Personal Qualities

•Team Player

Skills Required

•IT Literate,
•Excellent Communication Skills,
•Ability to demonstrate initiative.
•Previous experience working in technical support
•Strong communication skills and ability to work both independently and in a team
•Basic understanding of computer hardware, components, and peripherals

Other Information

Holiday entitlement:
The holiday year runs from 1st January to 31st December.
You are entitled to 20 days a year calculated at the rate of 1/52nd of the annual entitlement for each complete week of service.
In addition to this, the following bank holidays can be taken and will be paid. New Year’s Day, Good Friday, the first and last Mondays in May, the last Monday in August, Christmas Day and Boxing Day

Details of the following schemes will be provided:
The company rewards regular attendance with additional holidays in the following year.

The company operates a scheme to reward extra day’s holiday to staff for long service.

The company operates an auto enrolment pension scheme.

The company operates a profit share scheme.

This vacancy has expired