Customer Service Apprenticeship

Remit Group is recruiting on behalf of West Way Nissan for a Customer Service Advisor Apprentice. You’ll benefit from extensive training whilst gaining hands on work experience. You’ll also be supported in studying for a nationally recognised qualification!
Duties will include:
• - Assist on the Parts Trade Counter to advise & supply parts to private and business customers
• - Handle parts purchase financial transactions including administration
• - Assist on the Workshop Counter to supply internal parts to a team of Technicians
• - Handle parts enquiries by phone and email.
• - Source products via the manufacturer
• - Advise retail customers on availability of parts & delivery time scales
• - Ensure all parts are logged in & out using the dealership computer system
• - Deliver a professional & efficient service to all customers & colleagues
• - Work closely with the Parts Manager and Parts Advisors to ensure smooth running of the Parts Department
• - Carry out parts stock takes and audits.
• - Maintain an orderly and tidy parts department