Scania Customer Advisor Apprenticeship
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Company Name: Scania (GB) Ltd - Heathrow
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Type: Apprenticeship
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Sector: Retail and Commercial Enterprise
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Application Deadline Date: 26/07/2024
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Positions Available: 1
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Location: Heathrow, TW19 7LY
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Salary: £15,600.00 per year
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Ref: VAC-14858
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Start Date: 29/07/2024
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Working Week: Monday - Friday 8am - 5pm
Brief Description
Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join one of the world’s largest manufacturers of commercial vehicles? The Scania Apprenticeship is for you!
Vacancy Detail
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared.
Many of our senior managers began their own career journey as apprentices. They have first-hand experience of the value and impact of apprenticeships, making them exceptional mentors, approachable coaches and trusted role models.
As one of the first faces our customers will see when bringing their vehicles to our sites, the customer service advisor is the face of Scania. First impressions count and the delivery of excellent customer service starts with this role.
A Scania Customer Service Advisor will manage the key communication links with our customers and colleagues to ensure that customer requirements are met and the experience with Scania is flawless.
You’ll need excellent communication and relationship skills and want to work in a constantly evolving environment, apply today if it is something that you think would be great for you.
Qualifications Required
Minimum requirements are a Grade '4/C' or equivalent in GCSE English and Maths.
Personal Qualities
Self-motivated, flexible, with the ability to work accurately and to follow processes, always giving attention to detail.
A team player, who is willing to be flexible for the needs of the business and have a desire to learn administration within the transport industry.
Skills Required
Excellent communication skills both written and verbal,
Future Prospects
At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network,
Other Information
Competitive salary
Annual bonus
Designated on-site mentor