Scania Service Advisor Apprentice

  • Company Name: TruckEast Scania - Norwich
  • Type: Apprenticeship
  • Sector: Retail and Commercial Enterprise
  • Application Deadline Date: 29/04/2024
  • Positions Available: 1
  • Location: Norwich, NR5 9JJ
  • Salary: Between £15,600.00 and £19,760.00 per year
  • Ref: VAC-14673
  • Start Date: 30/04/2024
  • Working Week: Monday to Friday 8am-5pm

Brief Description

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? Do you want to join one of the world’s largest manufacturers of commercial vehicles? The Scania Apprenticeship is for you!

Vacancy Detail

You do not need any previous experience. Scania's proven apprenticeship programme, dedicated staff, and supportive leadership team will help you to learn and grow.

You will be a key member of the Scania family from day one, welcomed and trained by their in-house professionals, who are committed to helping you grow and succeed. Delivering first-class customer service is at the heart of all Scania does, putting their customers first is at the core of every department, which is why this apprenticeship offers multiple career opportunities.

You will have an enthusiasm for learning and a dedication to grow within a well-established business. Scania is committed to providing you with the knowledge you need along the way!

Have a look at what your peers have to say:

Quote from ‘Amy’ – apprentice of the year award winner 2023
Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line Amy is a qualified and key member of the Scania Family, offering a first class service to our customers and the winner of our 2023 Apprentice of the Year Award.
“I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me throughout my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfill the role of being service adviser and getting the chance to be nominated apprentice of the year is one thing… but to be the one to win the competition is something I could only have dreamt of”

Quote from our MD, Chris Newitt 7
Apprentices are a vital part of Scania. They represent the future not just for us but also for the wider automotive industry.
As a large global organisation, we must invest in our young people’s futures.
By doing so it allows us to help young people start their working life with the opportunity to grow and develop, all with the peace of mind that being part of a successful global company brings.
As the Managing Director of Scania UK, it is my job to ensure we have a diverse and dynamic group of apprentices that we can help shape and nurture to enjoy a successful career, and together, as a team, ensure the future success of Scania.

If you are looking for a career centered around customer service, please apply today.

Qualifications Required

GCSE C/4 and above in Maths and English

Personal Qualities

- Confidently engaging with colleagues within your team and internal departments including Management

- Continually enhance the image and reputation of the company whilst supporting its commercial interests

- Ability to comply with good health and safety practices, all statutory requirements, company policies and standard procedures

Skills Required

- Good Communication Skills
- Good IT Skills

Future Prospects

There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.

Great benefits package including:

• 30 days holiday per year including bank holidays
• Optional private healthcare
• Enhanced employer pension contributions
• Tablet provided to support learning
• Opportunity to complete Duke of Edinburgh Gold award
• Fully funded training course
• Internationally recognised qualification
• Team building events
• Mentor and manager support throughout

Other Information

Competitive salary
Annual bonus
Designated on-site mentor

Ready to start your adventure?