Level 3 ICT Support Apprentice

Company Name: Dove Computer Solutions Limited
Type: Apprenticeship
Sector: IT
Application Deadline Date: 19/12/2023
Positions Available: 1

Location: Derby, DE6 1AS
Salary: Between £12,000.00 and £14,000.00 per year
Ref: VAC-14497
Start Date: 19/12/2023
Working Week: Monday to Friday

Brief Description

Do you have a passion for IT and want to take your first steps into the working world of ICT support whilst working towards a nationally recognised qualification? Remit are proud to announce that we are recruiting for our client Dove Computer Solutions Ltd. Apply Today!

Vacancy Detail

Dove Computer Solutions provides innovative IT solutions and consultancy, with a team of highly qualified consultants who combine technological expertise with a friendly local customer-centric approach to deliver affordable, trusted, reliable support and solutions.

Salary: £12000 - £14000 per year
Operating Hours: Monday - Friday 8:30am-4:30pm
Qualification: Information Communications Technician - Level 3
Location: Ashbourne DE6 1AS

Roles & Responsibilities

- Providing first-line support via email and telephone
- Working with external vendors on complex/technical issues
- Communicating with stakeholders at different levels to provide comprehensive support
- Improving digital systems and technologies working on a variety of software platforms
- Customer service support both verbal and digital
- In addition to the above, you are required to carry out such other tasks as are required from time to time for the efficient operation of the Employer’s business

Qualifications Required

GCSE Grade C or above in Maths and English (or equivalent qualification)

Skills Required

- Passion for IT
- Hobbyist
- Driver- would be ideal due to location
- Has researched IT and has a good understanding of Basic IT such as what troubleshooting is and how managing IT will help a business

Future Prospects

Become a valued part of Dove’s digital support team

Other Information

Semi-formal dress code

Dove Computers has had multiple apprentices and has an 85% distinction rate on the ICT Support pathway