Customer Service Apprentice - Scheduler
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Company Name: Wates - Streatham
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Type: Apprenticeship
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Sector: Business Services
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Application Deadline Date: 29/12/2023
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Positions Available: 2
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Location: Streatham, SW16 2BF
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Salary: £13,500.00 per year
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Ref: VAC-14469
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Start Date: 30/12/2023
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Working Week: Monday to Friday 8-5pm
Brief Description
We have an exciting opportunity in our friendly Property Services team for a Customer Service Apprentice in Lambeth.
This is a great opportunity to join a growing team and receive ‘on-the-job training’, which will prepare you for your future career in Customer Service.
Vacancy Detail
Our Customer Service apprenticeship will provide you with the opportunity to apply a range of skills to provide excellent service to customers
As a Customer Service Apprentice, you will have the opportunity to work both independently and as part of our fun and diverse team
Tasks include:
• Managing emails and phone calls
• Responding to questions from customers and contractors
• Investigating jobs that have not been accepted or attended to
• Completing administrative tasks within deadlines
Qualifications Required
GSCE A-C desirable but not essential will need to achieve as part of the Apprenticeship
Personal Qualities
• Customer-focused and enjoys finding solutions to problems
• Motivated and like learning new skills
• Great at multi-tasking
• Organised and enjoy completing tasks on time
• Able to do a job well, and have good attention to detail
Skills Required
• Experienced in the use of Microsoft Office including, Excel and PowerPoint
• Driving license is required for this role as you may be required to work across different sites.
Future Prospects
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship.