Volvo Trucks Parts Advisor Supply Chain Apprenticeship

As a Parts Advisor, you will be responsible for developing and sustaining superior parts performance, ensuring consistently high levels of customer service to increase customer satisfaction and ultimately the overall success of the Dealer point.

• Ensure customer and workshop orders are taken and supplied to the correct specification.
• Ensure that invoices/credits are properly and accurately raised for goods supplied or returned.
• Be pro-active in a selling role - upselling of additional parts and promoting a fitted price option where relevant.
• Adhere to the pre-set parts pricing structure.
• Ensure the accuracy of the stores inventory and annual stock counts.
• Checking the parts required for customers on the daily van route.
• Ensuring that all goods received are checked and binned accurately.
• Allocating and returning stock in a timely manner.
• Forklift duties (a license will be supplied if necessary).
• Maintain a good standard of housekeeping within the Parts department.
• Support and assist other team members.

This is a 2 year apprenticeship with fantastic career progression opportunities.
The wages start at £296.80 per week for the first 12 months and increasing to £407.20 for the next 12 months. Once qualified, the wages increase in line with the parts advisor role.