IT Support Technician Apprentice
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Company Name: red zebra Software
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Type: Apprenticeship
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Sector: Information and Communication Technology (ICT)
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Application Deadline Date: 22/01/2024
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Positions Available: 1
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Location: Bucks, HP18 0JD
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Salary: Between £15,000.00 and £18,000.00 per year
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Ref: VAC-14294
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Start Date: 01/02/2024
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Working Week: Mon-Fri, 9-5
Brief Description
Red Zebra Software is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They have developed a revolutionary workforce management solution applicable to all sectors of the service industry. Sound exciting? Apply today to find out more!
Vacancy Detail
Location: Aylesbury, HP18 0JD
Salary: £15,000 to £18,000
Office Based
Hours: Monday to Friday / 9:00am to 5:00pm
Qualification: Information Communication Technician Level 3
Red Zebra's revolutionary workforce includes functions to communicate remotely with a field-based workforce using handheld devices, speeding up paperwork and reducing time delays and costs.
This apprenticeship will help you to gain the relevant knowledge, skills, and behaviors to support their products and services. You will learn how to implement and support their software using many industry standard tools and software. You will receive regular training to maintain a good knowledge and understanding of the technologies and services that they provide.
As an IT Support Apprentice your responsibilities will include:
Provide telephone, email, and remote login support for the product
Implement the software and set up data and reports as required for each customer
Carry out testing of the software when required prior to releases
Sound exciting? Apply today to find out more!
Qualifications Required
5 GCSEs at grades A* - C including English and Maths
Personal Qualities
Dedicated and focused
Well-spoken and presented
Excellent communication skills
Time management
Accuracy and attention to detail
A people person
Mature and calm in approach
Respectful of other’s opinions
Skills Required
Excellent communication skills with a desire to learn.
Previous work experience ideally within a business-to-business environment.
Good working knowledge of Microsoft Office and dataset tools.
Other Information
This position as Software Support Apprentice will be office based and you will need to live within a
commutable distance to our office.