Customer Service Apprentice

Company Name: Wates
Type: Apprenticeship
Sector: Business Services
Application Deadline Date: 15/08/2023
Positions Available: 1

Location: Croydon, CR0 2WF
Salary: £13,500.00 per year
Ref: VAC-12748
Start Date: 08/09/2023
Working Week: Mon-Thurs 8.30-5.00 and Fri 8.30-4.30

Brief Description

We have an exciting opportunity in our friendly government services team in Croydon, for a Customer Service Apprentice.

This is a great opportunity to join a growing team and receive ‘on-the-job training’, which will prepare you for your future career in Customer Service.

Vacancy Detail

Our Customer Service apprenticeship will provide you with the opportunity to apply a range of skills to provide excellent service to customers

As a Customer Service Apprentice, you will have the opportunity to work both independently and as part of our fun and diverse team

Tasks include:
• Managing emails and phone calls
• Responding to questions from customers and contractors
• Investigating jobs that have not been accepted or attended to
• Completing administrative tasks within deadlines

Qualifications Required

GSCE A-C desirable but not essential will need to achieve as part of the Apprenticeship

Personal Qualities

• Personal Qualities:
• Customer focused and enjoy finding solutions to problems
• Motivated and like learning new skills
• Great at multi-tasking
• Organised and enjoy completing tasks on time
• Able to do a job well, and have good attention to detail

Skills Required

• Experienced in the use of Microsoft Office including, Excel and PowerPoint

Future Prospects

Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship.