ICT Support Technician (Level 3)

Company Name: AFI Group
Type: Apprenticeship
Sector: IT
Application Deadline Date: 16/12/2022
Positions Available: 1

Location: Derby, DE74 2UT
Salary: Apprenticeship Minimum Wage
Ref: VAC-12159
Start Date: 19/12/2022
Working Week: Monday to Friday 08:00-17:00 (1 hour lunch or 15 minute morning/afternoon break and 30 minute lunch)

Brief Description

Are you a tech-savvy person looking to pursue a career in IT? Want to earn whilst working towards a Level 3 qualification? Here at Remit Training, we're delighted to be recruiting on behalf of AFI Group, a leading provider of access solutions located in Castle Donington. You can complete an ICT Support Apprenticeship at Level 3. Apply today!

Vacancy Detail

IT Support Apprenticeship (Level 3)
£4.81 (National Apprenticeship wage for the first year)
DE74 2UT

AFI Group is a leading provider of access solutions, from the hire and purchase of access equipment to accredited training and service/maintenance of machines. With a current network of 21 hire locations across the UK, AFI has a strong emphasis on Health and Safety and is proud to hold various accreditations (ISO9001, ISO14001, ISO18001, 5* Achilles BuildingConfidence, Gold RoSPA award – to name a few).

Roles and Responsibilities within the Apprenticeship include:

- Work towards Information communications technician (level 3) Apprenticeship and CompTIA A+ Certification
- Providing first-line support to over 300 colleagues, diagnosing and investigating the issues they face.
- Valuable practical experience in a busy IT team, providing support to members of the team, and the wider AFI team.
- Work on problem-solving and fault-finding on multiple devices, such as PCs, Laptops, Mobiles, and different software packages.

Qualifications Required

GCSE in English & Maths at grade C/4

Skills Required

- You must have a clear interest and aptitude for IT.
- You must be confident and outgoing, with an excellent telephone manner.
- You will need to demonstrate enthusiasm for the role.
- You must work well under pressure and take instruction well.
- The role will require some traveling during work time to visit our depots. A willingness to travel is a must, and a full driving licence/own transport would be beneficial.

Future Prospects

As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship, you'll have gained nationally accredited qualifications.

Other Information

Benefits:
- We offer an excellent benefits package:
- 25 days holiday per year plus bank holidays.
- Inclusion in a profit share scheme.
- An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available).
- Death-in-Service benefit of 2 x salary.
- Healthcare Cash Plan.
- Access to My AFI employee rewards scheme offering a number of great benefits.
- In addition we have invested in an excellent induction programme, and staff training (we currently hold the investors in People award).

Please note that we operate a 2 stage interview process and online testing to screen candidates.

AFI provides high-quality powered access machine hire and sales, industry-accredited training, and health & safety courses to ensure that anyone working at height is doing it in the safest, most professional way. AFI has 20 locations in the UK and six in the Middle East. Join us and start on the path to a successful and rewarding career in IT.

We will provide successful applicants with a structured programme of training, leading to valuable qualifications and excellent on-the-job experience.