Apprentice Administrator - Remit Training

Key Accountabilities:
• Verify all company documents received for accuracy and compliance. This includes start paperwork, reviews, leaver documentation and change of circumstance documents as a minimum.
• To produce appropriate reporting as agreed with Scottish/Welsh Director and Head of compliance and administration for both internal and external use.
• Ensure accurate maintenance of administration systems for the processing of Learner programme information as required by funding bodies and Company standards.
• Monitor the quality of the administration systems and lead continuous improvement.
• Liaise with other organisations and Company departments to monitor and process participant details and information.
• Cover the reception area and direct participants and visitors to the correct person or area as required.
• Answer telephone enquiries or redirect/take messages as appropriate.
• Preparation of letters and other communications to participants, customers and external bodies.
• Contribute to the sharing of good practice and support continuous improvement throughout the Company.
• Promote a positive image of the Company and all the services it delivers.
• Actively contribute to maintenance of a professional and welcoming environment within all our centres.
• Any other duties reasonably requested by the line manager.
• Promote welfare and health and safety in the workplace upskilling knowledge regarding Safeguarding, British Values, Prevent and Equality & Diversity.
• Actively contribute to the maintenance of a professional and welcoming environment.