IT Support Technician Apprenticeship
-
Company Name: Right Legal
-
Type: Apprenticeship
-
Sector: Information and Communication Technology (ICT)
-
Application Deadline Date: 31/05/2022
-
Positions Available: 1
-
Location: Derby, DE21 6BF
-
Salary: Between £15,000.00 and £17,000.00 per year
-
Ref: VAC-10283
-
Start Date: 09/05/2022
-
Working Week: Monday-Friday
Brief Description
Are you a technically minded individual looking to pursue an exciting career in IT?
Want to earn a salary whilst working towards a Level 3 qualification?
Remit Training is delighted to be recruiting on behalf of Right Legal Group to join the growing IT team and complete the ICT Support Apprenticeship while getting paid!
Apply today!
Vacancy Detail
15,000-17,000 a year
Mon-Fri 8:30-4:30
DE21 6BF
We are delighted to be recruiting for an IT Support Apprentice based in Derby on behalf of our client, Right Legal Group. The role comes with an excellent starting wage of £15,000-17,000, tied into an apprenticeship that will give you the qualification and the skills to build your career within IT.. They are looking for a hardworking, organised individual who is flexible and willing to learn. If you already have a personal interest in IT / Technology, alongside a passion for self-improvement then this may be the role for you!
Roles and responsibilities include:
• Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
• Support the roll out of upgrades or new systems or applications
• Install and configure relevant software and hardware as appropriate.
• Supporting colleagues with internal systems with software and hardware issues.
• Leasing with Manager to help roll out new and efficient solutions to technical issues
• Provide technical support to customers both internal and external through Ticketing systems & Teams platform
Qualifications Required
5 GCSEs including maths and English
IT GCSE would be beneficial but not essential
Personal Qualities
• Ability to work well with others,
• Contribute to a positive working environment
• Remain professional and courteous towards clients at all times
• willingness to learn and develop a career in IT
• Takes ownership for personal development
Skills Required
• An interest in IT and a drive to develop new skills.
• Knowledge of Office 365 suite.
• Must have a passion for delivering excellent customer service.
• Ability to recognise sensitive information and maintain discretion and confidentiality at all times.
• The ability to work effectively in a busy office environment.
• Good organisational and time management skills are essential.
Future Prospects
Level 3 Information Communications Technician qualification
Other Information
On-site parking