Shift Supervisor Apprenticeship

This role will be based at a new store close to Premier Inn and Arnold Clark. The store will be opening in March 2022.
As the Shift Supervisor you will be assisting the Store Manager in carrying out store operations during your scheduled shifts. You?ll be ensuring that the partners on shift can create and maintain the Starbuck Experience.
Your duties will include:
- Carry out store operations during shifts, including organising opening and closing duties
- Ensuring that baristas are delivering the required levels of customer service
- Follow operational policies and procedures for cash handling, safety and security to ensure the safety of all partners during each shift
- Providing quality beverages and food products for all customers by adhering to all recipe and presentation standards
- Follow heath, safety and sanitation guidelines for all products
- Handle cash and other payment transactions safely and securely
- Assist with training new partners by reinforcing successful performance and encouragement as needed. Give feedback to the Store Manager during the shift
- Contribute to a positive team environment by understanding and addressing individual motivation, needs and concerns.
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance
There are lots of benefits to being a Starbuck partner, including a free bag of coffee each week and discounts on food during working hours.
Interviews will include a competency based interview and short role play around customer service and sales.
Uniform will be provided and there is parking available on site.
Salary ?10.15ph