Starbucks ? Shift Supervisor Apprenticeship

  • Company: Starbucks - Beaconsfield
  • Location: Beaconsfield, HP9 1QH
  • Type: Apprenticeship
  • Salary: £311.40 per week
  • Sector: Business Services
  • Ref: VAC-07176
  • Application Deadline Date: 20/08/2021
  • Start Date: 23/08/2021
  • Positions Available: 2
  • Working Week: 30 hrs pw; full flexibility will be required from 5am ? 10pm across 7 days a week.

Brief Description

Do you love coffee? Would you like to gain a first line management qualification whilst working?

Qualifications Required

None required.

Personal Qualities

Able to work under pressure and remain calm
Willing to learn
Happy to work unsociable hours on a regular basis
Punctual

Skills Required

You will be a great team player with the ability to work at speed and under pressure.
You will need to be passionate about the Starbucks brand and capable of delivering great customer service.
You will be able to follow store operating policies and standards.
Some experience of working in a fast-paced customer-facing role.
Experience of delegating tasks to employees and coordinating their tasks.

Future Prospects

There are plenty of opportunities for progression within Starbucks. They provide great opportunities for partners looking for long term development and these apprenticeship are genuine career opportunities.

Vacancy Detail

Remit are delighted to be recruiting on behalf of Starbucks at their Beaconsfield (HP9 1QH) store for people to join their team as a Shift Supervisor. You will undertake a Team Leader Level 3 apprenticeship.
This is a fantastic opportunity to become a Starbucks partner, contributing to their success by providing legendary customer service to all customers.
As the Shift Supervisor, you will be assisting the Store Manager in carrying out store operations during your scheduled shifts. You?ll be ensuring that the partners on shift can create and maintain the Starbuck Experience.
Your duties will include:
- Carry out store operations during shifts, including organising opening and closing duties
- Ensuring that baristas are delivering the required levels of customer service
- Follow operational policies and procedures for cash handling, safety and security to ensure the safety of all partners during each shift
- Providing quality beverages and food products for all customers by adhering to all recipe and presentation standards
- Follow health, safety and sanitation guidelines for all products
- Handle cash and other payment transactions safely and securely
- Assist with training new partners by reinforcing successful performance and encouragement as needed. Give feedback to the Store Manager during the shift
- Contribute to a positive team environment by understanding and addressing individual motivation, needs and concerns.
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance
There are lots of benefits to being a Starbuck partner, including a free bag of coffee each week and discounts on food during working hours.
Interviews will include a competency-based interview and short role-play around customer service and sales.
Uniform will be provided.

Other Information

Can you get to work for a shift starting at 5 am (check the transport/parking!)
Are you willing and able to commit to the duration of the apprenticeship (13 months)?
Can you manage the salary?
Do you want a career in hospitality?

This vacancy has expired