Scania-Customer Service Apprenticeship - Parts Department
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Company Name: West Pennine Trucks Scania - Telford
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Type: Apprenticeship
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Sector: Automotive
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Application Deadline Date: 27/08/2021
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Positions Available: 1
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Location: Telford, TF7 4PW
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Salary: £166.00 per week
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Ref: VAC-06005
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Start Date: 30/08/2021
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Working Week: 8am - 4pm Monday to Friday (Shifts may vary)
Brief Description
Do you have a passion for delivering excellent customer service? Are you wanting to start your career in the automotive industry? If so, we are recruiting on behalf of West Pennine Trucks Scania who are looking for a Parts Apprentice to join their skilled team!
Vacancy Detail
Key responsibilities
? Assist on the Parts Trade Counter to advise & supply parts to private and business customers
? Handle parts purchase financial transactions including administration
? Assist on the Workshop Counter to supply internal parts to a team of Technicians
? Handle parts enquiries by phone and email.
? Source products via the manufacturer
? Advise retail customers on availability of parts & delivery time scales
? Ensure all parts are logged in & out using the dealership computer system
? Deliver a professional & efficient service to all customers & colleagues
? Work closely with the Parts Manager and Parts Advisors to ensure smooth running of the Parts Department
? Carry out parts stock takes and audits.
? Maintain an orderly and tidy parts department
Qualifications Required
GCSE English & Maths Grades 3+ (D or above) are a requirement for this role.
A full, clean driving license is desirable as you may be asked to do deliveries.
Personal Qualities
We want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working in the automotive industry and want to deliver great customer service
Skills Required
? Excellent telephone manner
? Team player, with the ability to work with colleagues at all levels
? Good communication, active listening and interpersonal skills
? Good I.T. skills
Future Prospects
West Pennine Trucks believe in providing an extensive, high quality Apprenticeship which gives their Apprentices the opportunity to advance, succeed and fulfil their ambitions for a career in the motor industry.
Other Information
The competition for apprenticeship placements is strong so please ensure your application is tailored to the type of apprenticeship you are applying for, pay attention to presentation, spelling and grammar and include any relevant experience, hobbies/interests or qualifications.