IT Support Apprenticeship

Company Name: CABI
Type: Apprenticeship
Sector: IT
Application Deadline Date: 17/10/2021
Positions Available: 2

Location: Wallingford, OX10 8DE
Salary: £12,000.00 per year
Ref: VAC-07874
Start Date: 25/10/2021
Working Week: Monday to Friday - Rota System

Brief Description

Are you a tech-savvy individual looking to start an exciting career in the IT industry? Want to earn a great salary whilst gaining a recognised Level 3 qualification? Remit Training is delighted to be recruiting on behalf of CABI for a driven and enthusiastic individual to embark on our ICT Support Technician Apprenticeship.

Vacancy Detail

ICT Support Apprenticeship x2
?12,000 p.a.
OX10 8DE

Roles and Responsibilities:

? Troubleshooting IT issues in a timely manner
? Ensuring all IT helpdesk requests are logged using helpdesk software
? Desktop and laptop support of Windows 10 and Mac OSX
? Support of printers, mobile devices, telephony, and hardware
? Imaging new computer equipment and migrating existing user data
? Liaise with third party suppliers for fault resolution when appropriate
? Ensuring all apprenticeship work is completed on time and to a high standard

Qualifications Required

GCSEs in Maths and English

Personal Qualities

? Must have a passion for delivering excellent customer service
? Must have the ability to prioritise and manage large workloads
? Must possess cultural awareness and sensitivity
? Ability to recognise sensitive information and maintain discretion and confidentiality at all times
? Have an enthusiastic, positive, and flexible attitude with a ?can do? approach
? The ability to work both independently and as part of a team is essential

Skills Required

? An interest in IT and a drive to develop new skills
? Sound working Knowledge of Microsoft Windows 10 and Mac OSX operating systems
? In-depth knowledge of Office 365 suite
? Strong problem-solving skills
? The ability to work effectively in a busy office environment
? Good organisational and time management skills are essential
? A commitment to delivering a high standard of customer service

Future Prospects

A career in IT Support/Service Desk

Other Information

Can you commute to the location/
Can you manage the wage?