Job Title : Customer Service Apprentice
Employer : XEPOS Ltd
Location : Solihull, West Midlands, B90 2EL
Position Type : Apprenticeship
Apprenticeship : Customer service specialist
Sector : Business Services
Vacancy Reference : VAC-07778
Brief Description : Remit are recruiting on behalf of XEPOS Ltd, based in Solihull, for someone to join their customer service team.
Qualifications Required : • 5 GCSE's or equivalent at A*-C / 9-4 including Maths and English
Vacancy Detail : Our client XEPOS are innovators in the EPOS market, as a well established provider for over 10,000 businesses with more coming each day. Due to the businesses continuous growth and expansion they are now actively looking for an individual to join them as a Customer Service Apprentice.
Roles & Responsibilities:
• Making outbound calls
• Sending emails
• Following up on potential customers
• Day to day administration
• Support of the staff within the department
Positions Available : 1
Working Week : Monday to Friday, 9am - 5pm or 10am - 6pm.
Salary : £ 7,553.00 (Weekly)
Application Deadline Date : 29/10/2021
Possible Start Date : 04/11/2021
Personal Qualities : • Team Player
• Ambitious and motivated
• Confident and Sociable
Skills Required : • Enthusiastic
• Organised and punctual
• Good Attention to detail
• Articulate with written communication skills
Future Prospects : The business is continually growing so there is plenty of opportunity for future progression.
Training to be Provided : The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.
Other Information : • Potential to earn extra income through a generous commission structure
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