Guest Relations - Customer Service Apprentice

The Stratford Hotel at Manhattan Loft Gardens, known as ?London Sexiest Skyscraper?, set across the first six floors, is a 145-room design hotel.
Manhattan Loft Gardens (MLG) is Europe?s most ambitious 42-storey, double-cantilevered skyscraper featuring 248 Loft apartments, a 145-bedroom hotel, three exclusive sky gardens, a breath-taking lobby bar and brasserie, a 7th level destination restaurant, mezzanine club, 24-hour gym and 4 event rooms.

What you?ll do?
? Support the Guest Relations Team and the team around you
? Learn how to provide excellent customer service and outstanding hospitality
? Learn how to work efficiently to maintain the highest quality and standards in line with the company brand standard
? Become an asset to your team and the business
? Embrace the opportunity, get involved and add to our awesome company culture while having fun

What?s in it for you?
? A brand-new building with state-of-the-art kitchen and equipment to make your eyes water
? 28 days holiday (including bank holidays) increasing 1 day per completed year up to 33 days, pension and life insurance
? Take care of your physical & mental wellbeing through a support help line, gym discounts and wellness classes
? Treat yourself with lots of retail & hospitality perks through our partners
? Freshly cook food during your shift
? Excellent discounts in stays and across all our F&B outlets
? Lots of opportunity to progress
? Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
? Opportunity to join our unique GROW academy and learn skills that you last you a life time, from outstanding Hospitality professionals

Uniform will be provided and laundered in house. Good transport links to / from Stratford International Station.