Job Title : IT Technician Apprentice
Employer : Chandler Computers Limited
Location : Birmingham, B72 1YH
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-05599
Brief Description : Do you actively enjoy working with and learning more about technology? Looking for the chance to learn more about the industry? Remit Group are recruiting for a personable and dedicated IT Apprentice on behalf of our client - Chandler Computers
Qualifications Required : Qualifications Required
English A* – C
Mathematics A* – C
Information Tech A* – B
Vacancy Detail : Chandler Computers are actively looking for a technically minded individual to join them and assist in providing high quality and timely ICT technical support to users and customers from their Birmingham location.
The Apprentice who is successful in this position will have the opportunity to truly delve into the world of Technology, IT and Infrastructure Support with the chance to gain an industry accredited qualification with full support and training in the Infrastructure Technician Apprentice Level 3 standard; along with additional vendor qualifications in CompTIA A+ units.
The successful Apprentice will be working closely with Chandler Computers customers acting as the first point of contact, they will then respond to issues including troubleshooting, fixing, dealing with hardware problems, fixing issues, upselling etc.
The Apprentice responsibilities will be:
- Answering the phone
- Updating jobs
- Assist with general Troubleshooting duties
- Serving in the shop and taking payments
- Logging jobs
- Ordering parts
- Learning and helping to repair equipment such as computers, servers, laptops & iPhones
- Assisting with remote support
- Responding to emails
- Helping with some general Administration
If you are actively looking for the chance to develop your technical skills; and want the chance to showcase your talents when it comes to hardware, software, networking or general ICT infrastructure. Then Chandler Computers looks forward to seeing your application.
Positions Available : 1
Working Week : Mon-Fri 9am-5pm & 10am-6pm (alternating)
Salary : £ 180.00 (Weekly)
Application Deadline Date : 26/01/2021
Possible Start Date : 24/01/2021
Personal Qualities : Confident
Positive & Eager to learn
Reliable and able to work using own initiative
Skills Required : Good I.T knowledge with willingness to learn more
Clean driving licence / Currently learning
Future Prospects : After full completion of the Level 3 there will be a full time position available to the candidate if they demonstrate the right attributes and skills.
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Other Information : Chandler Computers are an established IT support and web design company based in Sutton Coldfield and love IT and computing.
They deal with every conceivable issue imaginable from installing programs, operating systems, servers, networks and even mobile phones right through to web design and application development.
Their team loves the fact that no two days are the same here and there is always a new challenge to be found. We love to be at the cutting edge with the opportunity of supporting new products and technologies pretty much as soon as they arrive on the market.
They also enjoy working in a relaxed and light-hearted environment.
Things to consider : Chandler Computers also have an office dog.
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