Infrastructure Technician Apprentice

St Thomas Catholic Academies Trust are actively looking for a technically minded individual to join them and assist in providing high quality and timely ICT technical support and training to end users across the Trusts many schools; primarily based in the Luton and Central Bedfordshire hub.

The Apprentice who is successful in this position will have the opportunity to truly delve into the world of Technology, IT and Infrastructure Support with the chance to gain an industry accredited qualification with full support and training in the Infrastructure Technician Apprentice Level 3 standard; along with additional vendor qualifications in CompTIA A+ units.

The normal day to day duties will allow the candidate to get involved with a variety of technical subjects and topics; including;

- Overall; providing professional 1st line hardware and software support; via face to face and remote support; to users. Users will include Staff, students and visitors of the Trust.
- Assisting the ICT Technicians in various maintenance tasks, including repairs and upgrades as directed.
- Continuously be engaged with the Skills Tutor and complete learning and development tasks in order to meet deadlines required and particularly relating to the successful completion of the qualification.
- Help to install and configure new hardware and software, whilst ensuring to monitor usage as required.
- Occasionally assist and provide training and support to staff across the Trust; including in-classroom support when required.
- Occasionally assist with the general administration of the Trusts and Schools Systems; including emails, backups and the relevant security.
- Assist with the maintenance of records, such as work logs, inventories and stock taking.

The Apprentice will also have to adhere to the following;

- Be responsible for adhering to Health and Safety Legislations and Policies
- Be willing to learn new technologies and keep abreast of developments in the Education Sector
- Be sure to always support the values and ethos of the school and school priorities as defined in the Schools relevant Improvement Plan
- Applicants must also be willing to undergo child protection screening appropriate to the post, including checks with any past employers and the Disclosure and Barring Service.
- Be aware that lifting and carrying equipment will be a feature of the role.

If you are actively looking for the chance to develop your technical skills; and want the chance to showcase your talents when it comes to hardware, software, networking or general ICT infrastructure. Then the Academies Trust looks forward to seeing your application.