Job Title : Infrastructure Technician Apprentice
Employer : Chandler Computers
Location : Birmingham, West Midlands, B72 1YH
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-05286
Brief Description : Remit are looking for a personable and dedicated IT Apprentice on behalf of our client - Chandler Computers
Qualifications Required : Qualifications Required
English A* – C
Mathematics A* – C
Information Tech A* – B
Vacancy Detail : You will be working closely with our customers acting as the first point of contact, you will then respond to issues including troubleshooting, fixing, dealing with hardware problems, fixing issues, upselling etc.
Your responsibilities will be:
- Answering the phone
- Updating jobs
- Serving in the shop and taking payments
- Logging jobs
- Ordering parts
- Repairing computers, servers, laptops & iPhones
- Assisting with remote support
- Responding to emails
Positions Available : 1
Working Week : Mon-Fri 9am-5pm & 10am-6pm (alternating)
Salary : £180.00 Per Week
Application Deadline Date : 29/09/2020
Possible Start Date : 30/09/2020
Personal Qualities : Confident
Positive & Eager to learn
Reliable and able to work using own initiative
Skills Required : Good I.T knowledge with willingness to learn more
Clean driving licence / Currently learning
Future Prospects : After full completion of the Level 3 there will be a full time position available to the candidate if they demonstrate the right attributes and skills.
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Other Information : Chandler Computers are an established IT support and web design company based in Sutton Coldfield and love IT and computing.
They deal with every conceivable issue imaginable from installing programs, operating systems, servers, networks and even mobile phones right through to web design and application development.
Their team loves the fact that no two days are the same here and there is always a new challenge to be found. We love to be at the cutting edge with the opportunity of supporting new products and technologies pretty much as soon as they arrive on the market.
They also enjoy working in a relaxed and light-hearted environment.
Things to consider : Chandler Computers also have an office dog.
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