Customer Service Practitioner Level 2

Veron Group are a transport and recruitment company based out of Trafford Park in Manchester.
With over 20 years experience in the industry, they are able to provide tailored and cost-effective transport, distribution, recruitment and warehousing service.

The successful candidate will work closely with more experienced members of the Transport Planning and Operation departments while being supported to gain your Customer Service qualification and secure your place as a valued team member.

Main role will include but not limited to:
? Provide updates to customers via e-mail and telephone
? Managing and supporting Transport Operation
? Marking up time sheets, invoices and mileage claims using the companies? vehicle tracking system
? To manage the companies HGV fleet, including organising maintenance, repairs
? Maintain and update transport issue log
? Take calls and respond to email enquiries
? Support Credit Control and POD's department, processing a high volume of delivery notes
? Attend all team meetings and as necessary suggest service and protocol developments
? Gain experience in all aspects of Credit Control, starting with Cash Allocation progressing to more complex Credit Control work

This is an exciting opportunity for an ambitious individual to take the first step on the ladder to a career in Transport and Logistics

INDBUS