Job Title : IT Support Engineer Apprentice
Employer : Indy It Ltd
Location : Northampton, Northamptonshire, NN2 6EW
Position Type : Apprenticeship
Apprenticeship : IT, Software, Web & Telecoms Professionals - Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-04778
Brief Description : Remit Group are recruiting on the behalf of Indy IT, a thriving IT Solutions business who are on the lookout for an ambitious and committed individual to join their growing team.
Qualifications Required : Ideally A* - C/9-4 in maths and English or equivalent
Vacancy Detail : Are you passionate about technology and the internet? Do you want to get some real-world experience creating websites and providing IT services?
If you answered YES to the above, then this apprenticeship opportunity is for you!
You would be providing a professional, customer focused service and support to help assist the staff and clients of Indy IT. You would be working within a tight knit IT Support team where you will work with the IT help desk system to report issues, undertake general admin tasks and support the staff and clients in their everyday use of IT equipment.
You will over time be expected to work closely with the customers to help them develop improved solutions to meet their changing needs.
This will involve hardware, standard software & infrastructure planning.
A typical day would vary from:
-Learn how to plan, quote & deploy IT solutions.
-Learn the business aspects of deploying and selling an IT solution.
-Being given the opportunity to assist with sales activities.
-Process correspondence with customer, vendors, etc
-Learning about the leading edge products & services from companies like HP, nVidia, Intel etc.
-You will learn how to carry out daily routines with checking servers, License's Expiring, and checking domain registrations
-You will also have the opportunity to do IT administration.
-Learn how to take technical support calls and assist in the resolution.
-Being shown how to do sales and marketing campaigns, including external networking.
-Learn about hardware & software configurations
-Also learn how to assist onsite deployment.
Technologies & learning you will encounter include:
- Infrastructure design.
- Deployment Planning.
- Networking techniques.
- Connectivity deployment.
- Long & short distance Wifi techniques
- PC hardware & Software
- Shortage technologies.
- Security techniques & technologies
- All aspects of licensing.
- Business skills.
Positions Available : 1
Working Week : Monday to Friday: 9:00am- 5:30pm
Salary : £150.00 Per Week
Application Deadline Date : 04/03/2020
Possible Start Date : 18/03/2020
Personal Qualities : • Hardworking and motivated to learn everything.
• A desire to contribute gain reward on a small business.
• Ability to communicate at all levels
• Enthusiastic and attention to detail
• The ability to use your own initiative and want to have your thoughts heard.
Skills Required : - Good communication skills
- Strong interest to technology
- Wants to learn.
- Wants to get involved
Future Prospects : This is a permanent position. Successful candidates that prove to be valuable members of the team, can earn the chance for progression within the business with real opportunities to further your qualifications and command a substantial pay package, including salary increases!
By the time you have completed your qualification, earning a very competitive salary and looking forward to a prosperous career with a forward-thinking organisation.
Training to be Provided : The apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT and Telecoms job roles. The technical content includes a choice of units for Software Development, Web Development, Technical Support, Telecommunications and Databases. IT, Software, Web & Telecoms Professional Level 3 includes: Level 3 IT Professional Competence Diploma, Level 3 ICT Systems and Principles Diploma, Functional Skills in English, Maths and ICT L2
Other Information : This is a permanent position. Successful candidates that prove to be valuable members of the team, can earn the chance for progression within the business with real opportunities to further your business & IT skills.
This includes salary increases and other rewards based on performance.
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