Sales Administrator - Customer Service Apprenticeship -

You will support the sales team at Halesowen to ensure the administrative processes required to fulfill customer orders are efficiently dealt with.
Your duties will include:
- Following the health and safety policies and procedures, reporting and issues or breaches immediately
- Assist with the collation of Test Certificates daily
- Raise sales order and pass on to production planning for allocation and planning
- Work closely with the designated sales executives supporting them in customer relationships and the recruitment of business
- Engage with new customers and contacts
- Ensure that the administrative processes required to fulfill customer orders is organised and carried out efficiently - i.e. orders, reply to enquiries regarding lead times and stocks
- Highlight to the manager any stock problems that arise
- Check all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size / gauge, specifications, price, delivery dates etc
- Follow all the requirements of quality standards as they apply to the role

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