Business Administration Apprentice

Company Name: West Walk Surgery
Type: Apprenticeship
Sector: Business Services
Application Deadline Date: 01/11/2019
Positions Available: 1

Location: Bristol, BS37 4AX
Salary:
Ref: VAC-04281
Start Date: 11/11/2019
Working Week: 37 hours pw - Monday - Thursday 08.30 - 16.30 / Friday 08.30 - 16.00; 1/2 hour for lunch

Brief Description

Remit Training are recruiting on behalf of the West Walk Surgery who are looking for a confident Business Administration Apprentice to join the team in Yate, taking calls from patients, booking appointments and carrying out general administration duties.

Vacancy Detail

The Business Administration Apprentice will join a busy team providing excellent customer service to the patients and medical staff of the practice. They will:
Make appointments
Take phone calls
Deal with incoming post
Assist with medical correspondence
Deal with test results
Filing etc
Uniform will be provided

INDBUS

Qualifications Required

GCSEs including English and Maths

Personal Qualities

You will need to be a people person for this customer facing role.
You should be a well organised person who can speak confidently on the phone and provide good customer service to patients and staff alike.
Punctuality will be important

Skills Required

Word and Excel + general IT
Attention to detail
Ability to work with people who may be upset, ill or stressed
Confident communication skills
Ability to work as part of a team

Future Prospects

There will be the opportunity to progress to a full time permanent role for the successful candidate on completion of the apprenticeship

Other Information

It is likely that you will have to deal with people on a daily basis who may be ill, upset or stressed. You should be able to respond confidently, empathically and assertively where needed.