Customer Service Apprentice - Global Entity Coordinator

The Corporate Secretarial Services Team is expanding, and is already one of the largest within a law firm, offering both UK company secretarial support and international entity management services. The team currently provides services to more than 70 multi-national clients in over 100 countries.
Your role will consist of assisting our clients with the coordination of their international corporate secretarial needs, through managing client relationships and working closely with our network of offices around the world.

As part of this role you can expect to be involved in:

? Coordination of corporate secretarial work in a range of jurisdictions worldwide, managing the relationship between the client and the in country legal team to ensure excellent client service is delivered
? Ensuring our clients? legal entities are compliant with local requirements, for example assisting with filing of annual accounts with the local registry prior to statutory deadlines, informing the local Registry of changes to the board of directors or addresses etc.
? Project Management of a number of clients i.e. being the main contact and first point of call for the client, ensuring client satisfaction with the overall service and developing the relationship. Helping to drive your client?s objectives with the whole team
? Monthly update calls with the client to review the progress of all matters and ensuring that any action points are completed. For some clients there are also annual review meetings which can involve international travel
? Where necessary, assisting with the set-up of new clients and engaging the necessary local legal teams for the provision of corporate secretarial services which includes negotiation of fees and the terms of engagement
? Responsibility for ensuring clients? online databases are up to date and contain accurate and reliable information

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