Apprentice Administration Assistant

For this role you will be working in the front office of the Auction Centre where the focus of the role will be to collect payments and issue relevant documentation to customers in the Counter area and to ensure all pre and post-sale information is updated accurately.
Main Responsibilities:
? Monitor and ensure all vehicle information input is accurate and that registration and lot numbers match.
? Ensure that all sale day processing is conducted in line with company procedures.
? Take payments in the counter area to ensure that vehicles purchased are correctly processed.
? Provide an excellent face-to-face front of house and telephone service to customers.
? Ensure all relevant paperwork is correctly sorted and distributed at end of sale.
? Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties? satisfaction as far as are reasonably practicable. Escalate any complex issues to the relevant manager.
? Undertake cross-functional tasks within the business administration department as necessary to meet operational requirements

INDBUS