Job Title : IT Apprentice
Employer : Cambridge Meridian Acadamies Trust
Location : Swavesey, Cambridgeshire
Position Type : Apprenticeship
Apprenticeship : IT, Software, Web & Telecoms Professionals - Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-03945
Brief Description : Remit Group are recruiting on the behalf CMAT, the largest Academies Trust based within Cambridgeshire, the team are seeking a computer literate and technical IT Apprentice to come and join their mobile IT team for the Cambridge area.
Qualifications Required : To be considered, you must have at least 5 GCSEs graded A/C or 7/4 or above, including English and Maths or the Functional Skills/Key Skills equivalents.
This post is based in a school environment, therefore list 99 and enhanced CRB checks will need to be carried out before the Apprentice will be able to start at work.
You must be able to support CMAT's policy on the welfare and safeguarding of children.
Vacancy Detail : This is a fantastic opportunity to work as part of a Mobile IT Support team to help assist the staff and students across the Academy Trust providing a professional, customer focused service and support. You'll be based on the front desk where you will work with the IT help desk system to report issues, undertake general admin tasks.
This role covers a wide variety of IT areas from local and remote user issues, networking and cloud service queries. The successful Apprentices' role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.
Duties would include:
Helping to provide 1st line support to all CMAT customers
Learning and solving projector and interactive whiteboard issues
Dealing with some administrative support, including filing, word processing and reprographics work and data input.
Have the opportunity to liaise with students, families and staff on behalf of CMAT .
Develop and help to set up new machines, swapping faulty laptops and editing user accounts
Helping to installing and configuring software, including installing computers in new IT suites
Help by configuring network devices
Have the chance to respond to urgent IT issues around the site
Ensuring that systems and software are implemented in line with the Trust’s IT policy
Due to the mobile nature of this role, Candidates must possess a full clean drivers licence and appropriate form of transport available to them; as they will be travelling around the Cambridgeshire Area to various CMAT locations.
Positions Available : 1
Working Week : Monday to Friday; 8;00am - 4:30pm
Salary : £135.00 Per Week
Application Deadline Date : 31/10/2019
Possible Start Date : 04/11/2019
Personal Qualities : You will need some basic technical knowledge and the enthusiasm to learn lots more
Excellent customer service and communication skills are essential
A professional manner is required at all times
The demonstrable ability to work under pressure
Good communication, both written and verbal. Problem solving techniques.
Flexible and pro-active attitude towards work.
Skills Required : The successful candidate will need to be technically minded
A problem solver and be able to work independently as well as within a team.
You will need to have a firm grasp of the English language.
Very good understanding of IT
A quick learner of new introduced technologies
An overall team player
Self-motivated and independent
Wanting to gain experience in all areas of a start-up
Future Prospects : The successful candidate will have the opportunity to develop their skills in a new environment with enterprise level equipment. They will be able to take on further responsibilities as they become more experienced and qualified across the Trust.
The position is initially offered as a temporary contract until the apprenticeship course ends. If the successful candidate performs well and develops to a satisfactory standard during this time, the contract may be extended or made permanent.
Training to be Provided : The apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT and Telecoms job roles. The technical content includes a choice of units for Software Development, Web Development, Technical Support, Telecommunications and Databases. IT, Software, Web & Telecoms Professional Level 3 includes: Level 3 IT Professional Competence Diploma, Level 3 ICT Systems and Principles Diploma, Functional Skills in English, Maths and ICT L2
Other Information : This role may involve lifting of computers and computer equipment so a reasonable level of physical fitness is required.
The successful candidate must be able to travel to the Stamford site on a daily basis and must be well presented. You will need to be an enthusiastic and motivational person who is not afraid to do whatever is needed to get the job done.
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