Job Title : IT Apprentice
Employer : Cambridge Meridian Acadamies Trust
Location : Cambridge, Cambridgeshire
Position Type : Apprenticeship
Apprenticeship : IT, Software, Web & Telecoms Professionals - Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-03937
Brief Description : Remit Group are recruiting on the behalf CMAT, the largest Academies Trust based within Cambridgeshire, the team at the North Cambridge Academy are seeking a technically literate IT Apprentice to come and join their IT Department
Qualifications Required : To be considered, you must have at least 5 GCSEs graded A/C or 7/4 or above, including English and Maths or the Functional Skills/Key Skills equivalents.
Vacancy Detail : This is a fantastic opportunity to work with the North Cambridge Academies IT Support team to help assist the staff and students across the Academy Trust providing a professional, customer focused service and support. You'll be based on the front desk where you will work with the IT help desk system to report issues, undertake general admin tasks.
This role covers a wide variety of IT areas from local and remote user issues, networking and cloud service queries. The successful Apprentices' role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.
Duties would include:
Helping to provide 1st line support to all CMAT customers
Learning and solving projector and interactive whiteboard issues
Dealing with some administrative support, including filing, word processing and reprographics work and data input.
Have the opportunity to liaise with students, families and staff on behalf of CMAT .
Develop and help to set up new machines, swapping faulty laptops and editing user accounts
Helping to installing and configuring software, including installing computers in new IT suites
Help by configuring network devices
Have the chance to respond to urgent IT issues around the site
Ensuring that systems and software are implemented in line with the Trust’s IT policy
Positions Available : 1
Working Week : Monday to Friday; 8:00am - 4:30pm
Salary : £135.00 Per Week
Application Deadline Date : 02/09/2019
Possible Start Date : 06/09/2019
Personal Qualities : The successful candidate will need to be technically minded
A problem solver and be able to work independently as well as within a team.
You will need to have a firm grasp of the English language.
Very good understanding of IT
A quick learner of new introduced technologies
An overall team player
Self-motivated and independent
Wanting to gain experience in all areas of a start-up
Skills Required : You will need some basic technical knowledge and the enthusiasm to learn lots more
Excellent customer service and communication skills are essential
A professional manner is required at all times
The demonstrable ability to work under pressure
Good communication, both written and verbal. Problem solving techniques.
Flexible and pro-active attitude towards work.
Future Prospects : As well as the chance to receive full on the job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications as well as English & maths Functional Skills Level 2.
The company are also offering a full, long term position of employment with them upon successful completion of the Level 3.
Training to be Provided : The apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT and Telecoms job roles.
The technical content includes a choice of units for Software Development, Web Development, Technical Support, Telecommunications and Databases.
IT, Software, Web & Telecoms Professional Level 3 includes:
Level 3 IT Professional Competence Diploma,
Level 3 ICT Systems and Principles Diploma,
Functional Skills in English, Maths and ICT at Level 2
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