IT Technical Support Apprentice

  • Company Name: Snapp CV
  • Type: Apprenticeship
  • Sector: IT
  • Application Deadline Date: 21/11/2019
  • Positions Available: 1
  • Location: Marylebone, W1H 5PW
  • Salary:
  • Ref: VAC-03936
  • Start Date: 25/11/2019
  • Working Week: Monday to Friday: 9:00am - 6:00pm

Brief Description

Remit Group are recruiting on the behalf of Snapp CV, a team of individuals who've created an App with a difference! Their team is constantly expanding, and their seeking a technical individual to come and join their IT Support Team in the London area

Vacancy Detail

This is a fantastic opportunity for someone who enjoys solving problems and working with all things technical; to join a team of equally minded individuals, as well as the chance to work towards an industry accredited Level 3 Qualification within the IT Professionals.

Job Roles

Learning how to provide technical support for both clients and users
Receiving and logging support using a data base system
Helping to train other employee's on current software, including Snapp CV's products and external software's
Helping to set up software for any new and existing employees
Having the chance to lead webinars for client demonstrations on the various products
Being the overall first point of call for phone calls and technical support emails
Dealing with the Chat Bot setup and live answering visitors
Helping to conduct and test software; including recording tests
Other responsibilities may include helping out in other areas of the Snapp CV business.

INDIT

Qualifications Required

To be considered, you must have at least 5 GCSEs graded A/C or 7/4 or above, including English and Maths or the Functional Skills/Key Skills equivalents.

Personal Qualities

Very good understanding of IT
A quick learner of new introduced technologies
An overall team player
Self-motivated and independent
Wanting to gain experience in all areas of a start-up

Skills Required

You will need some basic technical knowledge and the enthusiasm to learn lots more
Excellent customer service and communication skills are essential
A professional manner is required at all times
The demonstrable ability to work under pressure

Future Prospects

As well as the chance to receive full on the job training throughout, by the end of the apprenticeship you?ll have gained nationally accredited qualifications as well as English & maths Functional Skills Level 2.

The company are also offering a full, long term position of employment with them upon successful completion of the Level 3.

Things to cons

This vacancy has expired