IT Apprentice

Company Name: Liit
Type: Apprenticeship
Sector: IT
Application Deadline Date: 16/03/2020
Positions Available: 1

Location: Hemel Hempstead, HP2 4SJ
Salary:
Ref: VAC-03739
Start Date: 20/03/2020
Working Week: Monday to Friday ? 9.00am ? 5.30pm

Brief Description

Remit Group are recruiting on behalf of Lost in IT LTD, a skilled and tech hungry team of Engineers with customer service at their core. They are on the lookout for an equally tech-hungry individual to come and join them within Hemel Hempstead!

Vacancy Detail

This role is a fantastic opportunity for any computer literature individual looking to step into a long term and stable career within the IT field. Lost in IT pride themselves on a standing-service and always enjoy going the extra mile for their customers.

If you enjoy helping out friends and family with their technical issues, or enjoy building PC's and providing that essential first line support then Lost in IT want to hear from you!

Initial duties include:

? You'll learn how to provide day to day technical support, primarily over the telephone, and through using remote administration tools
? Identifying clients problems, logging calls, and trying to provide a first time fix
? Occasionally visiting client sites alongside a consultant who you can shadow and learn from
? Managing call queues and communication with clients keeping them up-to-date.
? Provide support to on-site Technical Consultants

INDIT

Qualifications Required

You'll need to have at least 5 GCSE's with grades A/C or 9/4 in English and Mathematics/or equivalent

Personal Qualities

Natural interest in technology.
Keen Learner.
Good attitude
Problem solving skills
Determined

Skills Required

Good technical awareness and demonstrable all round computer skills, either self taught or through certification.
You must be keen to learn and to fit into the working environment.
Able to retain and apply various information
Technically Minded with a passion for learning

Future Prospects

Future Progression within the company is available after the successful completion of the Apprenticeship.