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Job Title : IT Support Apprentice
Employer : Advanced IT
Location : Nottingham, Nottinghamshire, NG9 7EW
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-03512
Brief Description : Remit Group are recruiting on the behalf of Advanced IT Services, they have a strong IT direction and are looking for an IT Support Apprentice to work in a varied role within Advanced IT's Data/Telecoms and Installation departments


Qualifications Required : GCSE's at grade A*-C (or equivalent), in maths & English.
Vacancy Detail : This is a fantastic opportunity for any technically minded, computer literate individual to join an ever expanding team. You'll get involved with their different departments in a role that blends many aspects of IT Support

Your main roles will include

The provision of 1st Line Technical and Operational support to all external client schools and commercial customers
You'll execute help desk tasks and faults ensuring an adequate systems delivery and problem resolution within agreed timescales
You'll be tasked with performing preventative and corrective maintenance of ICT
Perform computer updates and replacements as directed.
You'll need to install and configure all PC workstations and associated software packages as directed.
You will also occasionally assist with the provision of technical support to the company and the school
You will also need to take responsibility for the promoting and safeguarding of welfare of the children and young people within the school

Positions Available : 1
Working Week : Monday - Friday 9:00am - 5:00pm
Salary : £146.25 Per Week
Application Deadline Date : 26/07/2019
Possible Start Date : 05/08/2019
Personal Qualities : Determined
Willing to learn and progress
Willing to go the extra mile
Good team member
Skills Required : You'll need to have

An experience of using computers, including knowledge of desktop operating systems and hardware
An Ability to troubleshoot and resolve problems
An Ability to self-manage own workload and dynamically adapt to changing priorities
Future Prospects : The opportunity for a Full time career in an IT related field. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Things to consider : This is an advanced Level 3 qualification. Some self-study may be required
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