Customer Service Apprenticeship

At E.ON you?ll be working toward such an important goal ? to develop an exciting career, with customers at its heart, that delivers lifelong progress for you.
This is your chance to carve out a future with a huge organisation with the power to invest significantly in you and your career. If you?re looking to embark on an exciting career with a fast paced, energetic business with customers at its core, this apprenticeship is for you.

What's on offer:

Eon apprenticeships aren?t only offered to 16-24-year olds but to people of all ages and backgrounds. Because it?s all about finding the brightest and best talent around.

Eon take their Apprentices very seriously. You have the potential to be their future and they want to give you the opportunity to learn and develop in a leading energy company. As an Apprentice at E.ON you will be gaining valuable work experience whilst working towards achieving a Level 2 Customer Service Practitioner Apprenticeship Standard, following a structured on and off the job learning programme.

At the beginning you will be involved in a 3-month development programme which will prepare you for the rest of your learning journey. Whilst on your Apprenticeship you will play a vital role, working together with the SMART metering team to deliver an excellent service to customers by ensuring they benefit from Eon products. But it doesn?t stop there, not only will you develop the skills, knowledge and behaviours you need for your job, but you?ll gain a thorough understanding of the wider Customer Operations business.

You?ll also have the opportunity to get involved in exciting business and community projects where you will develop a whole range of other skills that you don?t always get by sitting at a desk.

For those who complete the Apprenticeship there could be an opportunity to take up a permanent, full time role within E.ON, with the additional opportunity to carry on studying for more qualifications whilst earning a very competitive salary.

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