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Job Title : Customer Service Apprenticeship
Employer : Colbert Auto Services Ltd
Location : Benfleet, Essex, SS7 4QB
Position Type : Apprenticeship
Apprenticeship : Intermediate Level Apprenticeship
Sector : Business Services
Vacancy Reference : VAC-03409
Brief Description : Remit are recruiting for a Customer Service Apprentice on behalf of Colbert Auto Services


Qualifications Required : Ideally A-D GCSE's (9-3) in English and Maths and a good working knowledge of IT/Microsoft Office. Full training with their in-house system will be given
Vacancy Detail : Colberts are looking for an enthusiastic Customer Service apprentice, who will be the first point of contact for customers with enquiries about our services

Duties will include:
• Answer all incoming calls
• Welcome any visitors in a friendly and professional manner
• Typing up letters using Word
• Promoting and selling required services to customers
• Provide advice on our products, services and repair works in a professional manner
• Produce Job sheets ,reports and customer estimates
• Updating the in house data base and online diary as required
• General administration duties

Positions Available : 1
Working Week : 40 hours, 8am - 5pm, Monday - Friday
Salary : £156.00 Per Week
Application Deadline Date : 23/08/2019
Possible Start Date : 09/09/2019
Personal Qualities : Colberts are looking for an enthusiastic and approachable person to join their team.
Skills Required : • Good phone manner and communication skills
• Able to prioritise and multi-task and work to deadlines.
• You will need to have a flexible and positive approach to tasks.
Future Prospects : This is an ideal opportunity for anyone looking to develop a career in the automotive sector
Training to be Provided : Good or bad customer service can make or break a business. In this day and age organisations recognise the importance of good customer service; and focus on developing this within their workforce.
As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2
On successful completion, you will receive:
Level 1 Functional Skills in English & Maths (if required)
Level 2 in Customer Service
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