Job Title : IT Infrastructure Technician Apprentice
Employer : Edge IT Consulting
Location : Letchworth Garden City, Hertfordshire, SG6 1GJ
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-03403
Brief Description : Remit Group are recruiting on the behalf of Edge IT Services who are looking for a passionate individual who wants to develop their knowledge and skills within all areas of IT Support
Qualifications Required : Ideally a minimum 5 GCSE’s C including maths, English and ICT (or equivalents).
Vacancy Detail : This is a fantastic opportunity for a technically minded individual to join a supportive team whilst working for an IT Services Company.
You'll have the chance to gain 1st line support and troubleshooting experiences and deal with both end users and server administration tasks
You will be tasked with providing responsive IT support to all the companies client requests
You'll have to provide any and all proactive IT Services
You will also have the chance to add value to the IT Provisions that are provided by the company.
Positions Available : 1
Working Week : Monday - Friday: 9:00am - 5:00pm
Salary : £208.33 Per Week
Application Deadline Date : 12/08/2019
Possible Start Date : 12/08/2019
Personal Qualities : Excellent soft skills
Willingness to work hard and must have a good work ethic
Common sense approach
Must be on time
Ambition to learn and become a key member of the team
Empathetic with client IT Support issues
Skills Required : You will need some basic technical knowledge and the enthusiasm to learn lots more! Excellent customer service and communication skills are essential. A professional manner is required at all times and the ability to work under pressure.
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Other Information : For the right apprentice, there will be an offer of permanent employment on completion of the apprenticeship.
The map below shows the employer's location