Job Title : IT Apprentice
Employer : Aspire IT Services
Location : Cheadle, Cheshire, SK8 2AF
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-03227
Brief Description : Due to the companies continued expansion, they are looking to recuit someone with a genuine passion for IT and who is looking to gain valuable experience in a busy helpdesk environment. Possess the skills and qualities to grow as part of an exciting team?
Qualifications Required : 5 GCSE's grade A - C English, Maths
Vacancy Detail : A warm welcome awaits the successful Apprentice for this fantastic role. As part of the team you will be supported through out the Apprenticeship and encouraged to learn, grow and ask questions to ensure you are progressing as much as possible.
Your main duties and responsibilities for this role will consist of the following:
Provide technical support to both internal users and customers
Perform routine ICT tasks
Undertaking reasonable tasks as required, including some administrative tasks
Providing both telephone & remote support to customers/users on a range of issues
Provide support & maintenance for network (Both hardware and software based)
Be aware that in addition will also have a prime responsibility to deal with VOIP and business level communication technologies on a 50/50 ratio
While working with the company you will have the opportunity to work along side some of the best professional in this sector.
Positions Available : 1
Working Week : Monday - Friday: 9:00am till 5:00pm (May require some flexibility)
Salary : £148.00 Per Week
Application Deadline Date : 15/04/2019
Possible Start Date : 18/04/2019
Personal Qualities : The ability to problem-solve general IT issues
Good communication skills (both verbal and written)
Basic understanding or knowledge of computer fundamentals and components
Good organisation skills and time management
Skills Required : Enthusiastic to learn
Has an overall passion for IT
Able to follow verbal and written instructions
Polite & Professional
Hard working with good attention to quality and detail
Good team worker
Able to work independently when needed
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Other Information : Career progression is certainly an option as this is very much a long term position.
Things to consider : How will you commute to the location?
This is an advanced Level 3 qualification. So some self-study may be required.
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