IT Apprentice
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Company Name: Arcelormittal Distribution Services - Scunthorpe
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Type: Apprenticeship
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Sector: IT
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Application Deadline Date: 30/04/2019
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Positions Available: 1
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Location: Willenhall, WV13 3SE
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Salary:
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Ref: VAC-03201
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Start Date: 29/04/2019
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Working Week: Monday - Friday; 9:00am - 5:30pm
Brief Description
You will assist the IT/IS teams in delivering a reliable, cost-effective professional service, whilst ensuring the security and integrity of the companies data. You will also aid in the implementation of group IT/IS policies.
Vacancy Detail
The main roles and duties are varied but will include the following;
Add new users to systems
Password Resets (all systems and hardware)
Unlock user accounts
Rollout of New Hardware (such as PCs, fixed telephones, mobiles etc.)
Rudimentary network tasks (patching, simple diagnosis etc.)
First level diagnosis and attempted fix of issues (IT & IS)
Management of consumables
Learn group systems
Assist users in writing reports (predominantly in Excel)
Writing & updating of IT procedures
INDIT
Qualifications Required
GCSE English & Maths at Grade C or above (or Level 2 pass)
Other GCSEs/A-Levels are advantegeous
Personal Qualities
A good listener, able to understand problems and diagnose faults
Confident communication skills, both verbal and written
Ability to balance workload between support requests, day to day tasks and course learning
Skills Required
Knowledge of MS Office applications
General IT awareness advantageous
Excellent literacy and numeracy skills
Other Information
To develop a future with the company after successful competition of the apprenticeship, in either an IT/ IS Specialist or IT/ IS Management postions