Job Title : Internal IT Sales Apprentice
Employer : Computer Talk
Location : Dagenham, Essex, RM8 1HJ
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-02991
Brief Description : Working predominantly within the education sector across the South East of England the role involves working with a small number of existing customers with an emphasis on new business growth.
Qualifications Required : GCSE's at grades C/4 and above (or equivalent) in English and Math's
Vacancy Detail : We have an exciting opportunity for a target driven and enthusiastic internal sales person to join our Essex based IT Company.
Candidates must be able to demonstrate a track record in telephone sales and have a keen interest in technology as well as possessing excellent written and verbal communication skills, strong listening skills and the ability to build relationships with customers.
We are looking for extremely high levels of self-motivation, confidence, drive, tenacity, creativity and sound planning & organisational skills whilst being comfortable working within a target driven environment.
Your Roles and Responsibilities will include the following;
Maintain an agreed level of pro-active telephone contact with both existing and prospective customers.
Pro-actively seek new business by targeting a combination of existing customers and prospective customers.
Effectively deal with telephone enquiries requesting quotations and product information.
Create quotations for hardware and services.
Ensure all quotations are followed up when necessary.
Meet and exceed the agreed specific Key Performance Indicators performance objectives.
Maximise sales by continually expanding orders and up selling additional services
Ensure that the external sales team are kept informed of any developments relevant to accounts.
Maintain and expand your database of prospects within the CRM
Work as part of the team to develop and drive the sales strategy
Positions Available : 1
Working Week : Monday to Friday 8.30am to 5.00pm
Salary : £182.81 Per Week
Application Deadline Date : 04/03/2019
Possible Start Date : 15/03/2019
Personal Qualities : Strong communication and presentation skills
Reliable & Honest
Demonstrate a "can-do-attitude"
A strong passion for Sales
A mature Approach and Attitude
Skills Required : A good level of IT knowledge but addtional training is provided
Results focused with high levels of energy & drive
Interpersonal & Influencing skills
Strong relationship building is key
Strong Planning and Organsational skills
An exceptional levels of customer care skills, verbal and written
Training to be Provided : This apprenticeship will help you to gain the relevant knowledge, skills and behaviours to sell technical products and services. You will maintain good relationships with a variety of customers, including new and existing clients, both internal and external, either within the UK or internationally. You will approach potential customers with the aim of winning new business or working with existing clients to gain repeat business wherever possible. You will receive regular training to maintain a good knowledge and understanding of the technologies and services that are available within your portfolio and those that are emerging and with specialised training become a confident, effective sales person within your organisation. By combining technical knowledge with industry-leading sales training, you will be selling as quickly as possible putting you in charge of your earning potential. Working as an individual or as part of a team you will gain the knowledge, skills and behaviours to enable you to successfully carry out tasks as directed and meet organisational objectives and sales targets. As a result, you will receive the following qualification: IT Technical Salesperson Pathway Level 3, Functional Skills in English and maths (if required)
Other Information : Upon successful completion of the 6 month probation period the Apprentices' wage will increase, as outline in the contract.
Once the successful apprentice is offered a full time role with the company, the possibility of commission will be introduced.
Things to consider : How will you travel to this location for work?
This is a fast-tracked Level 3 qualification. Some Self-Study may be required for this.
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