Job Title : Customer Service Apprenticeship
Employer : AW Accident Repair Centre (Derbyshire)
Location : Chesterfield, Derbyshire, S44 5HY
Position Type : Apprenticeship
Apprenticeship : Intermediate Level Apprenticeship
Sector : Business Services
Vacancy Reference : VAC-02898
Brief Description : Have you got excellent communication skills? AW Accident Repair Centre are looking for the right person to join their team!
Qualifications Required : There are no qualification requirements to apply.
Vacancy Detail : Carrying out general administrative and customer service duties within AW Accident Repair Centre.
• Being the first point of contact, dealing with phone calls and correspondence
• Data inputting
• Keeping computer records up to date and filing
• Contacting external customers and providers for various information requests
You will learn how to deal with angry or difficult customers appropriately and professionally and how to accommodate customers who may need extra assistance
Positions Available : 1
Working Week : Mon - Fri 08:30 - 17:30 (30 mins lunch break)
Salary : £148.00 Per Week
Application Deadline Date : 22/02/2019
Possible Start Date : 22/02/2019
Personal Qualities : AW Accident Repair Centre are looking for an enthusiastic individual who is looking to start their career in the business world.
Skills Required : Previous experience in a Customer Service background is needed, either face to face or over the phone interactions.
Computer literate would be an advantage.
Future Prospects : For anyone looking to work in the diverse world of customer service, this opportunity could be just what you are looking for.
Training to be Provided : An Apprenticeship is a 13 month work-based training programme where you can earn while you learn.
You will be assigned an Apprentice Development Coach who will visit you in the workplace, every 4-6 weeks, as part of our commitment to your development and to ensure you succeed.
• Customer Service Level 2
• Functional Skills in English, Maths & ICT (if required)
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